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If you want a precision hot wax that leaves not even a stray hair or luscious flirty lashes, then you need to book with Lash On Wax Off. Wether it be a 30 minute treatment or a 2 hour appointment, we promise you will never feel rushed.​​

Please read the Terms and Conditions as outlined below before contacting for an appointment to ensure you are happy and agree with them.

1. For insurance purposes all treatments require a patch test a minimum of 24 hours before treatment. If a patch test hasn’t been completed we will not be able to do your eyelash extensions or eyebrow treatments. 
2. Extension treatments require a £25 non-refundable booking fee to secure the appointment and 
Waxing treatments that are £20 and over require a £10 non refundable booking fee. This will be discounted off your treatment cost on the day. Payment is made within 24 hours of bookinh, payment made by PayPal or cash at the patch test - whichever is closest to making a booking to secure appointment. Failure to make a deposit payment will unfortunately result in cancellation of appointment.
3. Failure to give less than 24 hours’ cancellation/reschedule notice will incur a fee, as I will be unlikely to fill your appointment slot if given short notice. The fee’s will be 50% from Jan to Nov and in December 100% of your original booked treatment cost. 
4. If you do not arrive to your scheduled appointment and fail to contact us on more than one occasion, we will not be able to offer future treatments.
5. Eyelash extensions should be cleaned by you a minimum of 3 times a week, ideally daily! Should you arrive with exceptionally dirty lashes or mascara on your extensions (mascara is NOT recommended) then the extra time it takes to clean them will be deducted from your infill time. 
6. Infills do not require a deposit, however cancellation fees will apply: 50% of your treatment price will be added to your next appointment. 
7. Removal of extensions is always complimentary. Removals of extensions applied by other therapists are £10 or free when a full set is applied by Lash On Wax Off
8. Infilling of other therapist’s work. We do not infill other therapists work due to difference in product and potential quality. 


Full details of our T&C'sand Policy can be found HERE

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